Evaluating the Effectiveness of Zero Trust Architecture in Modern Enterprises: Moderating Role of Organisational Maturity

Authors

  • Talha Sarfaraz Department of Marketing, College of Business Administration, Imam Abdulrahman Bin Faisal University, Dammam, Kingdom of Saudi Arabia

DOI:

https://doi.org/10.65080/dp4w1990

Keywords:

Zero trust architecture (ZTA), cybersecurity, organisational maturity, digital transformation, enterprise performance

Abstract

Aim: The study evaluated the performance of Zero Trust Architecture (ZTA) in modern enterprises, particularly focusing on organisational maturity as a moderator. As cyber threats evolve and perimeter security proves insufficient, organisations increasingly implement ZTA to protect their digital assets.

Methods: The study employed a quantitative method based on survey research and collected data from 380 experts involved in cybersecurity decision-making among UK companies. The data was analysed and tested for the relationships between organisational maturity, ZTA, and enterprise performance using Partial Least Squares Structural Equation Modelling (PLS-SEM).

Results: The findings revealed that ZTA (β = 0.388, p = 0.000) significantly and positively influenced enterprise performance, particularly in improving cybersecurity. Furthermore, organisational maturity (β = 0.123, p = 0.022) is a significant moderating factor, enhancing the positive relationship between ZTA adoption and improved performance.

Conclusion: It provides practical business implications by concluding that organisational maturity is necessary for maximum utilisation of ZTA's benefits. The findings also present valuable insights to decision-makers and cybersecurity experts who wish to maximise the use of ZTA and strengthen their cybersecurity position.

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Published

2025-06-30

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How to Cite

Evaluating the Effectiveness of Zero Trust Architecture in Modern Enterprises: Moderating Role of Organisational Maturity. (2025). AJBMSS - Advance Journal of Business Management and Social Sciences, 1(2), 1-11. https://doi.org/10.65080/dp4w1990