Moderating Effect of Leadership Styles on the Relationship Between Employee Engagement and Performance Excellence in the Telecom Sector of Abu Dhabi
DOI:
https://doi.org/10.65080/ajbmss.v1i2.32Keywords:
Employee engagement, performance excellence, leadership styles, transformational leadership, transactional leadership, laissez-faire leadership, telecom sector, structural equation modellingAbstract
Introduction: The following article investigated how employee engagement impacts performance excellence within Abu Dhabi's telecom sector and the moderating role of leadership styles.
Method/Design: Quantitative research was conducted to analyse how employee engagement affects performance excellence within the telecom sector of Abu Dhabi. The data collection process involved administering a survey to 385 individuals from the telecom sector. The survey included employee engagement, leadership styles (transformational, transactional, and laissez-faire), and performance excellence. The research data collection approach included various roles across the telecom sector to secure diverse responses from the representative sample. Structural Equation Modelling (SEM) was used to analyse the data using the SmartPLS software.
Results: Research showed employee engagement positively and significantly impacts performance excellence [B = 0.398, p-value = 0.00]. Transformational leadership had a marginal positive effect on this relationship, although the findings were significant [B=0.118, p-value=0.061]. The moderating role of transactional leadership is indicated to be insignificant [B= 0.073, p-value= 0.229]. Laissez-faire leadership had a negative moderating effect [B= -0.097, p-value= 0.074], which is statistically significant at the 10% level, suggesting it weakens the relationship between engagement and performance excellence.
Conclusion: This study is novel in its analysis of how transformational, transactional, and laissez-faire leadership styles moderate the relationship between employee engagement and performance excellence in the Abu Dhabi telecom sector. By examining these moderating effects, it contributes new insights to the literature and offers practical implications for improving employee performance through effective leadership strategies in the industry.
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